Who Are We?


IMS Decimal is a leading provider of Offshore Accounting and Financial Back-office Services. We serve businesses worldwide in the US, UK, EU, and APAC regions. We specialise in delivering tailored, innovative, and cost-effective services, allowing companies to streamline operations and focus on their core activities.

As part of the IMS Group, a renowned Global Workforce Solutions company established in 2006, we boast a workforce of over 3,000 professionals and partnerships with more than 200 brands. Our commitment to delivering value-driven, sustainable solutions has solidified our position as industry pioneers.

Through our 'Future-Forward Methodology,' we offer businesses flexibility, scalability, and data-driven analytics to drive informed decision-making and achieve unprecedented results.

‘Future-Forward Methodology’ Pillars


1

People

We grasp your challenges and business needs, providing skilled and experienced talent to meet your requirements effectively.
2

Processes

We analyse your current systems to create tailor-made workflows that enhance efficiency and profitability.
3

Data

We gather and monitor relevant data to drive insightful, data-driven business decisions.
4

Technology

We continually upgrade accounting processes with cutting-edge technology to keep pace with the evolving economic landscape.

Our offshore services consistently exceed client expectations, fostering long-term relationships with some of the world's leading brands.

With our dedication to driving change, we aim to revolutionise every business and individual we engage with.

Valuing The IMS Charter


Building a positive future with a conducive and inclusive culture…

We believe in fostering a collaborative environment with continuous growth opportunities to innovate, learn, and rise. Placing our people above all has genuinely proved to be a recipe for a thriving workplace for us!

We Value…


  • INTEGRITY

    Integrity

    Our open-door culture enables us to establish a welcoming environment of trust, mutual respect, better accessibility to the leaders, and transparent communication.
  • COLLABORATION

    Collaboration

    Our ‘Being Team’ approach enables us to promote the idea of collaborating and working together, complementing each other’s skills, and unceasingly innovating with the help of fresh ideas.
  • CARE

    Care

    Our Diversity, Equality, and Inclusion (DE&I) approach promotes inclusivity, eliminates bias, and establishes equal growth opportunities.
  • FREEDOM TO BE AND ACT

    Freedom to be and Act

    Our robust policies and practices give people the independence to contribute freely and fearlessly, empowering them to be creative and innovative with their bold ideas.
  • PASSION FOR INNOVATION

    Passion for Innovation

    Our culture of creative freedom encourages the employees to think out of the box, and recommend unconventional solutions, which will contribute to their and the company’s growth.
  • CUSTOMERS AS PARTNERS ALWAYS FIRST

    Customers as Partners, Always First

    Our approach of committed listening and action prioritises the employees, just like we are unrelenting to meet customer expectations.

A Part of Empresaria
Group PLC., UK


IMS Group is a part of the Empresaria Group – a global, publicly listed staffing company. Each brand under Empresaria operates across 6 diversified sectors in 19 countries with over 100+ offices. The group offers a broad range of recruitment and HR-related services to a multitude of clients globally, which includes Fortune 500 companies, central government agencies, and local community services. With global accolades, like being included in the top 10 in ‘Top Staffing Companies To Work For’ in 2022 and 2023 by World Staffing Awards, and being named on the 2022 list of ‘Fastest-Growing Staffing Firms in the US’ by Staffing Industry Analysts (SIA), it specialises in providing temporary and permanent recruitment solutions, as well as offshore recruitment operations worldwide.

Awards and Recognitions


Badges of honour that we
wear with pride…

IMS Group has won multiple national and international accolades during this path-breaking journey of 16+ years.

IAOP The Global Outsourcing 100

IAOP The Global Outsourcing 100

Great Place To Work certification

Great Place To Work certification

Dream Companies To Work

Dream Companies To Work

World HRD congress

World HRD congress

Great Place To Work certification

Great Place To Work certification

Best BPO KPO by GESIA

Best BPO KPO by GESIA

Best Out-of-the-Box Event Award 2022

Best Out-of-the-Box Event Award 2022

Dream companies to work for award by Asian leadership awards.

Dream companies to work for award by Asian leadership awards.

Dream Companies To Work For 2022

Dream Companies To Work For 2022

Offshore Recruitment Services Consulting Firm of the Year in India

Offshore Recruitment Services Consulting Firm of the Year in India

Gujarat’s Best Employer Brand

Gujarat’s Best Employer Brand

IAOP The Global
Outsourcing 100

IAOP The Global Outsourcing 100

WCRCINT’s Fastest Growing Company Award

WCRCINT’s Fastest Growing Company Award

One of the ‘10 Most Promising Finance Outsourcing Service Providers’ 2022 by Silicon India

One of the ‘10 Most Promising Finance Outsourcing Service Providers’ 2022 by Silicon India

Great Place To Work certification

Great Place To Work certification

Dream Companies To Work For by Asian Leadership Awards

Dream Companies To Work For by Asian Leadership Awards

Dream Employer of the Year Award by ET Now

Dream Employer of the Year Award by ET Now

Rising Star in IAOP The Global Outsourcing 100

Rising Star in IAOP The Global Outsourcing 100

Dream Companies To Work For by ET Now

Dream Companies To Work For by ET Now

Gujarat’s Best 
Employer Brand

Gujarat’s Best Employer Brand

IAOP The Global 
Outsourcing 100

IAOP The Global Outsourcing 100

WCRCINT’s Fastest Growing Company Award

WCRCINT’s Fastest Growing Company Award

Best BPO/KPO by GESIA

Best BPO/KPO by GESIA

Dream Companies To Work For by ET Now

Dream Companies To Work For by ET Now

Great Place To Work Certified

Great Place To Work Certified

IAOP The Global Outsourcing 100

IAOP The Global Outsourcing 100

IAOP The Global Outsourcing 100

IAOP The Global Outsourcing 100

Dream Companies To Work For by Times Ascent

Dream Companies To Work For by Times Ascent

Our Associations and Certification


Uniting with the brightest brains, across different industries

For more than 16 years, IMS Group has delivered cutting-edge solutions to countless industries and
verticals, with utmost diligence, assurance, and unwavering quality. 

  • ACCA
  • Team Service Provider
  • Nasscom
  • SIA
  • ASA
  • TECH Serve
  • XERO
  • SIA
  • Recruitment FDs

What our clients say:


  • Adam Clayton, Proliant CFO
    It’s no surprise that the interest level and adoption rate of large language models (e.g., ChatGPT) are rising at every level of organisation. While these tools can save time by automating mundane tasks, they are imperfect. Companies should develop their own AI governance structure so that their employees can use these tools. Since every organisation safeguard confidential information, factors such as data security and privacy, response reliability and misinformation, and compliance with regulatory standards should be heavily weighed when devising the corporate strategy.
  • From a leading Construction Recruitment Agency in the UK

    When I was first made aware that the operations teams were based in India; I can't lie - it made me nervous, and this was purely down to my past experiences when calling the customer service departments of big blue-chip clients. But the service from IMS Decimal is totally different. Not only does the team speak perfect English, but their attention to detail is second to none. They make sure every task is completed by the deadline, they triple and quadruple check everything before confirming, and they go above and beyond to assist you where needed. Working with your team has made my business flow and has taken away a lot of stress when it comes to processing payroll and credit control. I couldn't recommend you guys highly enough. We wouldn't be where we are without your support. Keep up the great work, guys!

    From a leading Construction Recruitment Agency in the UK
  • From a leading Recruitment Agency in the UK

    We made a last-minute choice to outsource our weekly temp payroll from April 2020. IMS Decimal's expertise into recruitment agency payrolls was a definite asset when it came to defining the scope of work necessary to export data from our CRM and old payroll software for both the weekly data files and the initial take-on file and implementing payroll for our team. Frequent catch-up calls by video call with the Payroll team to work through the tests and refine where necessary meant that Go Live went without a hitch and to timescales, no mean feat during a short four-day bank holiday week under global COVID lockdown! Service levels to date have been met or exceeded.

    From a leading Recruitment Agency in the UK
  • From a leading Recruitment Agency in Australia

    We engaged the services of IMS 2.5 years ago and couldn’t be happier with their support. IMS Decimal team provide us with key support, specifically around the production of financial management reports. Not only do they provide us with consistent, periodic reporting and analysis, but they are always available when we need to change timescales on delivery and require something urgent. Over the 2.5 years, they have come to know our business, the support that we need and are now providing us with proactive ideas on areas to improve further. Thanks, IMS Decimal!

    From a leading Recruitment Agency in Australia
  • From a leading UK Accounting Firm

    I just wanted to say how extremely pleased and proud I am with the way payroll has gone over the last few weeks, We have not had a single candidate come back to us with a pay query or holiday query when the payslips were sent out. I think this deserves a massive pat on the back to all involved! To not have a single query prop up is a testament to all the hard work and processes we have all put in place. Kudos to the IMS Decimal team!

    From a leading UK Accounting Firm