Who Are We?

IMS Decimal is an Offshore Accounting and Back-office Support organisation that enables recruitment and staffing businesses across the US, UK, EU, and APAC regions to transform and evolve with its innovative, bespoke, and cost-effective solutions. Our support helps progressive recruitment companies to efficiently focus on their core activities, while we take care of the non-core processes.

IMS Decimal is a part of the IMS Group, a Global Workforce Solutions company powering the future of work since 2006. Working with over 200 recruitment brands, with a workforce of 3,000+, we have cemented our position as one of the pioneers in the offshore industry, by creating value-driven, innovative, and sustainable business solutions, and achieving unprecedented results through synergised partnerships.

We support progressive recruitment and staffing businesses through our ‘Future-Forward Methodology’ - an approach that delivers flexibility, scalability, and data-driven analytics for informed decision-making.

‘Future-Forward Methodology’ Pillars

1

People

We understand your pain points, needs, and the nature of your business. We identify and provide the relevant set of talent pool (knowledgeable, experienced, and talented) to fulfil your requirements.
2

Processes

Processes are the foundational wireframe of any business. We analyse your existing systems and processes to uncover the underlying framework to offer a new tailor-made framework/process/ workflow that makes your business more efficient and profitable.
3

Data

We collect, measure, and monitor relevant data sets within the business, so that our analytical insights can lead to data-driven business decisions.
4

Technology

To ensure that back-office operations stay synchronised with a rapidly evolving economic environment, we constantly upgrade accounting processes with the help of proven technology solutions.

We empower businesses worldwide, consistently surpassing clients’ expectations with expert-led offshore services. Throughout our journey, we have successfully formed long-term and valuable relationships with some of the largest and most reputable brands in the world.

With a commitment-driven approach, we are on a mission to continue to shift gears, and transform every business and person we touch.

Valuing The IMS Charter

Building a positive future, with a conducive and inclusive culture…

We believe in fostering a collaborative environment that offers continuous growth opportunities to innovate - to learn - to rise. Placing our people above all has truly proved to be a recipe for a thriving workplace for us!

We Value…

  • Integrity

    Our open-door culture enables us to establish a welcoming environment of trust, mutual respect, better accessibility to the leaders, and transparent communication.

  • Collaboration

    Our ‘Being Team’ approach enables us to promote the idea of collaborating and working together, complementing each other’s skills, and unceasingly innovating with the help of fresh ideas.

  • Care

    Our Diversity, Equality, and Inclusion (DE&I) approach promotes inclusivity, eliminates bias, and establishes equal growth opportunities.

  • Freedom to be and Act

    Our robust policies and practices give people the independence to contribute freely and fearlessly, empowering them to be creative and innovative with their bold ideas.

  • Passion for Innovation

    Our culture of creative freedom encourages the employees to think out of the box, and recommend unconventional solutions, which will contribute to their and the company’s growth.

  • Customers as Partners, Always First

    Our approach of committed listening and action prioritises the employees, just like we are unrelenting to meet customer expectations.

A Part of Empresaria
Group PLC., UK

IMS Group is a part of the Empresaria Group – a global, publicly listed staffing company. Each brand under Empresaria operates across 6 diversified sectors in 19 countries with over 100+ offices. The group offers a broad range of recruitment and HR-related services to a multitude of clients globally, which includes Fortune 500 companies, central government agencies, and local community services. With global accolades, like being included in the top 10 in ‘Top Staffing Companies To Work For’ in 2022 and 2023 by World Staffing Awards, and being named on the 2022 list of ‘Fastest-Growing Staffing Firms in the US’ by Staffing Industry Analysts (SIA), it specialises in providing temporary and permanent recruitment solutions, as well as offshore recruitment operations worldwide.

Uk

Awards and Recognitions

Badges of honour that we
wear with pride…

IMS Group has won multiple national and international accolades during this path-breaking journey of 16+ years.

Great Place To Work certification

Best BPO KPO by GESIA

Best Out-of-the-Box Event Award 2022

Dream companies to work for award by Asian leadership awards.

Dream Companies To Work For 2022

Offshore Recruitment Services Consulting Firm of the Year in India

Gujarat’s Best Employer Brand

IAOP The Global Outsourcing 100

WCRCINT’s Fastest Growing Company Award

One of the ‘10 Most Promising Finance Outsourcing Service Providers’ 2022 by Silicon India

Great Place To Work certification

Dream Companies To Work For by Asian Leadership Awards

Dream Employer of the Year Award by ET Now

Rising Star in IAOP The Global Outsourcing 100

Dream Companies To Work For by ET Now

Gujarat’s Best Employer Brand

IAOP The Global Outsourcing 100

WCRCINT’s Fastest Growing Company Award

Best BPO/KPO by GESIA

Dream Companies To Work For by ET Now

Great Place To Work Certified

IAOP The Global Outsourcing 100

IAOP The Global Outsourcing 100

Dream Companies To Work For by Times Ascent

Our Associations and Certification

Uniting with the brightest brains, across different industries

For more than 16 years, IMS Group has delivered cutting-edge solutions to countless industries and
verticals, with utmost diligence, assurance, and unwavering quality. 

What our clients say:

  • From a leading Construction Recruitment Agency in the UK

    When I was first made aware that the operations teams were based in India; I can't lie - it made me nervous, and this was purely down to my past experiences when calling the customer service departments of big blue-chip clients. But the service from IMS Decimal is totally different. Not only does the team speak perfect English, but their attention to detail is second to none. They make sure every task is completed by the deadline, they triple and quadruple check everything before confirming, and they go above and beyond to assist you where needed. Working with your team has made my business flow and has taken away a lot of stress when it comes to processing payroll and credit control. I couldn't recommend you guys highly enough. We wouldn't be where we are without your support. Keep up the great work, guys!

    From a leading Construction Recruitment Agency in the UK
  • From a leading Recruitment Agency in the UK

    We made a last-minute choice to outsource our weekly temp payroll from April 2020. IMS Decimal's expertise into recruitment agency payrolls was a definite asset when it came to defining the scope of work necessary to export data from our CRM and old payroll software for both the weekly data files and the initial take-on file and implementing payroll for our team. Frequent catch-up calls by video call with the Payroll team to work through the tests and refine where necessary meant that Go Live went without a hitch and to timescales, no mean feat during a short four-day bank holiday week under global COVID lockdown! Service levels to date have been met or exceeded.

    From a leading Recruitment Agency in the UK
  • From a leading Recruitment Agency in Australia

    We engaged the services of IMS 2.5 years ago and couldn’t be happier with their support. IMS Decimal team provide us with key support, specifically around the production of financial management reports. Not only do they provide us with consistent, periodic reporting and analysis, but they are always available when we need to change timescales on delivery and require something urgent. Over the 2.5 years, they have come to know our business, the support that we need and are now providing us with proactive ideas on areas to improve further. Thanks, IMS Decimal!

    From a leading Recruitment Agency in Australia
  • From a leading UK Accounting Firm

    I just wanted to say how extremely pleased and proud I am with the way payroll has gone over the last few weeks, We have not had a single candidate come back to us with a pay query or holiday query when the payslips were sent out. I think this deserves a massive pat on the back to all involved! To not have a single query prop up is a testament to all the hard work and processes we have all put in place. Kudos to the IMS Decimal team!

    From a leading UK Accounting Firm